Privacy Policy
Your privacy matters to fb8. This policy explains exactly what personal data we collect, why we collect it, and how we keep it safe.
This Privacy Policy applies to all users of the fb8 platform at fb8.asia. By creating an account or using our services, you acknowledge that you have read and understood this policy. If you have questions, contact us at [email protected].
1. Introduction
fb8 is committed to protecting the privacy and personal data of all players who use our platform. This Privacy Policy describes how fb8 collects, processes, stores, shares, and protects personal information in connection with the services offered at fb8.asia — including sports betting, live casino games, slots, crash games, and fishing arcade titles.
This policy is written in accordance with sound data-protection principles and reflects fb8's genuine commitment to transparent, responsible data handling. We collect only the personal information that is necessary to operate the platform, verify your identity, process payments, and deliver a secure gaming experience tailored to players in Bangladesh.
Please read this policy carefully. It forms part of the broader agreement between you and fb8, alongside our Terms & Conditions.
2. Personal Data We Collect
fb8 collects personal data in the following categories. We collect only what is genuinely necessary for the stated purposes.
3. How We Collect Your Data
fb8 collects personal data through the following channels:
- Direct interactions: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
- Automated technologies: Cookies, log files, and similar tracking technologies that operate when you visit fb8.asia on any device. These collect Technical Data and Usage Data automatically.
- Third-party payment partners: When you transact via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, those providers may share transaction confirmation data with fb8 for reconciliation and fraud prevention purposes.
- Identity verification services: Where fb8 uses third-party KYC providers to confirm your identity or age, those providers may share verification results with us.
- Analytics providers: Aggregated, anonymised usage statistics from analytics tools used to improve platform performance. No personally identifiable data is shared with analytics providers in a form that identifies you individually.
4. How We Use Your Personal Data
fb8 uses your personal data for the following purposes, each of which has a lawful basis:
- Account registration and management: To create and maintain your fb8 account, verify your identity and age (21+ requirement), and ensure only eligible players access the platform.
- Payment processing: To facilitate deposits and withdrawals in BDT via your chosen payment method, reconcile transactions, and detect fraudulent activity.
- Service delivery: To provide access to sports betting, live casino, slots, crash games, fishing arcade, and all other fb8 products and features.
- Responsible gaming compliance: To monitor gaming patterns, identify signs of problem gambling, apply deposit limits or self-exclusion requests, and fulfil our duty of care to players.
- Legal and regulatory obligations: To comply with anti-money-laundering (AML) requirements, fraud prevention checks, and any other applicable legal obligations.
- Customer support: To respond to your queries, complaints, and requests in a timely and accurate manner.
- Marketing and promotions: To send you information about fb8 bonuses, seasonal offers (such as Eid or Pohela Boishakh promotions), and platform updates — but only where you have consented to receive such communications or where we have a legitimate interest in doing so.
- Platform improvement: To analyse usage patterns, diagnose technical issues, and improve the overall user experience on fb8.asia.
- Security: To protect the platform, detect and prevent fraud, enforce our Terms & Conditions, and safeguard all players.
fb8 does not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you without human review.
5. Cookies and Tracking Technologies
fb8 uses cookies and similar technologies to operate the platform and improve your experience. A cookie is a small text file stored on your device when you visit a website.
- Essential cookies: Required for the platform to function. They enable login sessions, navigation, and secure page access. You cannot opt out of essential cookies while using fb8.
- Functional cookies: Remember your preferences such as language settings, preferred payment method, and display options, so you do not need to re-enter them on each visit.
- Analytics cookies: Collect aggregated, anonymised data about how users interact with fb8.asia to help us identify popular features and areas for improvement.
- Marketing cookies: Used to deliver relevant promotions and track the effectiveness of our campaigns. These are only activated where you have provided consent.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features.
6. Sharing Your Personal Data
fb8 does not sell your personal data to third parties. We share personal data only in the following limited circumstances:
- Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive only the data necessary to process your transactions securely.
- Identity and fraud verification partners: Third-party KYC and AML providers receive identity data solely for the purpose of verifying your eligibility to play and preventing fraudulent activity.
- Game studios and content providers: Studios such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe may receive a session token and anonymised player ID to deliver their games. They do not receive your full identity or financial data.
- Legal and regulatory authorities: Where required by law, court order, or regulatory instruction, fb8 may disclose personal data to competent authorities.
- Business transfers: In the event of a merger, acquisition, or sale of assets, personal data held by fb8 may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations.
All third parties who receive personal data from fb8 are contractually required to handle that data securely, use it only for the specified purpose, and not disclose it further without fb8's authorisation.
7. Data Retention
fb8 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
- Account and identity data is retained for the duration of your account and for a minimum of five years following account closure, to comply with AML and fraud-prevention obligations.
- Transaction records are retained for a minimum of five years from the date of each transaction.
- Support communications are retained for up to three years from the date of the last interaction.
- Marketing consent records are retained until you withdraw consent, plus a further reasonable period as evidence of that consent.
- Technical and usage data collected via cookies is retained in accordance with the applicable cookie lifetime, typically ranging from session-only to 12 months for persistent cookies.
When personal data is no longer required, fb8 securely deletes or anonymises it so that it can no longer be associated with an identifiable individual.
8. Data Security
fb8 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS encryption on all data transmitted between your device and fb8.asia.
- Encrypted storage for sensitive data fields including passwords (stored as salted hashes, never in plain text) and payment identifiers.
- Access controls limiting internal staff access to personal data on a strict need-to-know basis.
- Regular security audits and penetration testing to identify and remediate vulnerabilities.
- Incident response procedures to detect, investigate, and notify affected users of any data breach in a timely manner.
While fb8 takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your account login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
9. Your Rights Over Your Personal Data
As a registered fb8 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe, typically within 30 days.
You may request a copy of the personal data fb8 holds about you, along with information about how it is being used.
If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to any overriding legal retention obligations.
You may request that fb8 temporarily limit the processing of your data while a dispute about accuracy or lawfulness is resolved.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
10. Minors and Age Restriction
The fb8 platform is strictly for adults aged 21 and above. fb8 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage user, we will delete that data immediately and close the associated account without delay.
If you believe a minor has registered on the platform, please notify us at [email protected] so we can investigate and take appropriate action.
11. Third-Party Links and Services
The fb8 platform may reference third-party game studio names and payment providers as part of normal service descriptions. fb8 does not include outbound links to external websites. However, our payment and game delivery partners operate their own platforms and privacy practices. fb8 is not responsible for the data practices of any third-party service provider beyond the contractual obligations we place on them as described in Section 6 of this policy.
12. Changes to This Privacy Policy
fb8 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the updated policy on this page with a revised "Last Updated" date and, where appropriate, notify registered users by email or via an in-platform notification.
Your continued use of the fb8 platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.
13. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or the way fb8 handles your personal data, please reach out to our support team:
- Email: [email protected] (plain text only — not a clickable link)
- Support Hours: 9 AM – 2 AM Bangladesh Standard Time (BST, UTC+6), every day
We take all privacy-related queries seriously and aim to provide a substantive response within 10 business days of receipt.
Every connection between your device and fb8.asia is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
fb8 enforces a minimum age of 21 for all players. Identity documents are verified during KYC to ensure underage individuals cannot access the platform or their data is never retained.
Financial data processed via bKash, Nagad, Rocket, Upay, Visa, and Mastercard is handled by our certified payment partners. Full card numbers are never stored on fb8 servers.
fb8 does not sell, rent, or broker your personal data to any third party for their independent marketing or commercial purposes. Your data exists to serve you — not to be monetised.
You can update your contact preferences, withdraw marketing consent, or request account deletion at any time by contacting our support team. We make it straightforward to exercise your rights.
fb8 conducts regular internal and third-party security assessments to identify vulnerabilities and ensure our data-protection measures stay current with evolving threats.
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Now that you know how fb8 handles your data, explore our full range of games — from cricket betting and live casino to slots and fishing arcade — all in a safe, SSL-secured environment.
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